I had read all the reviews about this necklace, but it was so pretty I thought I would take a chance on it. The necklace itself is beautiful, and I don't think the chain looked cheap at all. However as soon as I put it on I knew I was going to have to send it back. The whole pendant leans forward instead of flush against your skin. It creates a very akward looking profile from the side and just does not present itself well from the front. I immediantly stuck it back in the bag and contacted PearlsOnly thru email. The returns process was very easy and Julie from PearlsOnly answered all my emails in a very timley manner. I mailed the necklace back on 1/13/10 and received an email notifying me of my refund on 1/22/10. I wish this would have worked out because the necklace is very beautiful and appeared to be of very nice quality. The extras sent along were also a nice touch, however it just couldn't make up for the way it hangs.
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